Our team is always available to answer any questions you may have, but in the meantime, we’ve put together answers to some of our most frequently asked questions.
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Check-in is at 3 pm. If you require an early check-in, additional charges may apply (based on availability).
Yes, we are pet friendly! We welcome you to bring up to two dogs per room (up to 50 pounds each) at no extra charge. Learn more about our CQ Paws Program.
Check-out is at 12 pm. If you require a late check-out, additional charges may apply (based on availability).
There is a hold/deposit placed on your credit card at the time of check-in for incidentals. The hold is released by Club Quarters Hotels on your day of departure. Please note that it may take your financial institution 3-7 business days for the funds to release back into your available balance.
Yes. Our fitness center is open 24 hours and includes treadmills, an arch trainer, a universal resistance training machine, free weights and a Peloton® bike.
Our hotels are located in bustling city centers and are situated near public transportation. For help traversing our urban destinations, just ask any of our friendly and knowledgeable Guest Experience Managers.
Please visit our dining page for the latest information about available local dining.
Dining Page: Information on Available Local Dining
The Club Living Room at each of our hotels is a private lounge with comfortable seating areas for working, relaxing and socializing. Guests will enjoy:
Club Quarters NYC, World Trade Center strives to meet the needs of its guests with disabilities. Please contact the hotel if you have any special requests relating to your disability.
The following areas of the hotel are accessible:
The following areas of the hotel may not be fully accessible (please call the hotel for more information):
Additional accessibility information: