Club Quarters’ mission has always been to provide a haven for business travelers and urban explorers. We have thoughtfully and methodically enhanced every aspect of our cleaning and safety procedures as part of “CQ Safe & Clean”.
Touchless Arrival Experience
- Enhanced capabilities that enables guests to check-in via a contactless experience for all reservations to welcome guests in a safe and friendly manner.
- Contactless front door via automatic mechanism or assisted by a hotel team member.
- Check-in is available via the mobile app independent of where the reservation was made. Check-in also available on the web.
- Digital key is available via the mobile app, enabling guests to proceed directly to their room without requiring a physical key or coming into close contact with others. You can now add your room key to Apple Wallet via the CQ Hotels app.
Guest Rooms
- The TV Remote control is fully cleaned and sanitized after each stay. The in-room TV can be controlled using the guest’s own mobile phone.
- Communication and requests with our guest services team is encouraged through our hotel texting program.
Enhanced Cleaning and Guest Protocols
- We have significantly enhanced our cleaning procedures throughout the hotel, ensuring guest rooms and public areas are cleaned and disinfected with CDC recommended products.
Employee Safety and Training
- All team members have gone through rigorous training on new cleaning and disinfecting procedures, materials, and tools.
- All team members have the option to wear masks and protective gloves when needed.
The wellbeing of our guests is of the utmost importance. We look forward to welcoming you.
Sincerely,
John Paul Nichols, Chief Executive Officer
Club Quarters Hotels
